Safe and Sound Garage Doors is a sole-owner garage door business based in Ottawa, Ontario, Canada. The owner, Mokhtaar, is the person responsible for your personal information. This policy explains, in plain English, how we handle it under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
When you book online, request a quote, call, text or email us, we may collect:
We only use your information to give you a quote, book your appointment, do the job, and contact you about it. If you tick the box to receive promotions by text, we may also send you occasional offers; you can ask us to stop at any time.
Only the owner sees your information. It passes through, and is stored by, the services we need to run this website and our business, such as our website hosting provider, the form service that delivers booking requests, and our email provider. These services handle your information only so the site and emails work.
We do not sell, rent or trade your personal information to anyone.
Our website may use basic cookies and simple visitor statistics (for example, which pages are visited) to keep the site working and understand how people use it. This information is not used to identify you personally. You can block or delete cookies in your browser settings.
We keep your information only as long as we need it to serve you, answer questions about past work, and meet our record-keeping obligations. After that, we delete it.
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Just email safeandsoundgaragedoor@gmail.com and we'll respond within 30 days.
If we change this policy, we'll update it on this page and change the date below.
Questions about your privacy? Email safeandsoundgaragedoor@gmail.com.
Last updated: September 30, 2026
